Care & Maintenance

Vacuum or sweep your floor regularly with a soft-bristled attachment or broom, especially in high-traffic areas. This prevents gritty dirt and particle buildup that can scratch the wood’s surface. Don’t use vacuums with a beater bar or power rotary brush head.

Tips for Preventing Damage

Tip 1

Keep pets’ nails trimmed and their paws clean. Pets can track in substances that cause scratching and stains.


Tip 2

Use a humidifier during heating seasons to help reduce wood shrinkage and humidity between 35% and 55%


tip 3

Use ice to harden tough substances like wax or chewing gum, and then gently scrape with a plastic scraper or a credit card. Be careful not to scratch the surface and wipe the area clean with a soft, slightly damp cloth.

 

What to Avoid

Spiked SHoes

Avoid walking on your hardwood floors with spiked or damage-heeled shoes.


water or other liquids

Resist wet-mop, damp-mop, or cleaning your hardwood with water or other liquids.


oil Soaps

Don’t use oil soaps, liquid or paste wax, or other household products containing lemon, citrus, or tung oil, or silicon to clean floors.


Harsh Cleaning Aids

Stay away from harsh cleaning aids like steel wool pads, any scouring pads containing metal, or scouring powders. Don’t use 2-in-1 cleaners that contain acrylics or urethane polish to restore gloss.